CENTRELINK.GOV.AU is the
official website of the
Commonwealth Service Delivery Agency (CSDA).
Centrelink is the trading name of the Commonwealth Service Delivery
Agency (CSDA) a statutory authority responsible for delivering human
services on behalf of agencies of the Commonwealth Government of Australia.
majority of Centrelink's services are the disbursement of social security
payments. Centrelink delivers services primarily on behalf of the
Department of Families, Housing, Community Services & Indigenous Affairs (FaHCSIA)
and the Department of Education, Employment and Workplace Relations (DEEWR).
- centrelink.gov.au - differs from earlier welfare agencies as it
acts merely as a conduit for the delivery of services.
Centrelink's client agencies
provide funding for payments and are responsible for policy development,
including development of social security entitlement and payment
Services are delivered according to
Business Partnership Agreements (BPAs) negotiated periodically with each
client agency, although does Centrelink receive some direct funding from
the federal budget.
Centrelink was created by the Commonwealth Service Delivery Agency Act
1997 and primarily took over the service delivery functions of the then
Department of Social Security (DSS) and the functions of the former
Department of Employment, Education, Training and Youth Affairs (DEETYA)
Student Assistance Centres.
It also took on a referral
role for employment assistance such as to the DEEWR administered Providers
of Australian Government Employment Services (PAGES), originally Job
Network, which were created through the privatisation of the functions of
the Commonwealth Employment Service (CES). The reforms aimed to simplify
access to Commonwealth services by providing a 'one stop shop',, and to
encourage efficiency through a purchaser-provider service delivery
The United Kingdom has implemented strikingly similar unemployment/welfare
policies, which also have official titles based on informal, colloquial
terminology; eg. New Deal, Jobseeker's allowance and Work Fare.